Important Health Information

COVID-19 Customer Update

Our customers’ health and safety are our top priorities. Here at Lancaster Mazda, we are taking the necessary preventative measures to ensure that you and your family stay safe if you need to purchase a vehicle or bring in your current vehicle for service during this time. Currently, our dealership is open for business. We are taking the necessary precautions, and are confident that our dealership is a safe environment because of this. We’re keeping a watchful eye on COVID-19 developments, and will continue to update you via our website during this time.

Preventative Measures We Are Taking

We have taken the necessary precautions to create a safe, healthy environment for our Employees and our Customers, and will continue to apply the preventative measures outlined by the Centers for Disease Control and Prevention (CDC). Please read on to learn about the steps we are taking to ensure your safety:

-Cleaning crews are working hard to disinfect our dealerships multiple times a day
-We will increase cleaning on touch-points including door knobs, handles, and counter tops
-Hand sanitizer stations can be found throughout our dealership
-Service technicians will be wearing protective gloves and use throw away seat covers with every vehicle.
-We will avoid unnecessary contact like handshakes by using other forms of greeting and following social distancing guidelines
-We will enforce procedures that encourage staff to stay home if they are feeling unwell or have been in contact with someone who is feeling unwell
-Shuttle service will not be running temporarily
-The service waiting area will be closed temporarily as well. There will be drop-off service work only.
-Staff will be kept up-to-date with any COVID-19 updates to ensure we’re doing our part to minimize its impact
-We are open with a limited Staff to help keep you safe.
To make the process even simpler, we are also happy to provide at-home test drives and demonstrations. We are committed to working with our customers during this difficult time, and are more than willing to adjust our typical car-buying experience for you.

 

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