Customer Testimonials

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Google May 21, 2018
 
Cars logo
Cars May 3, 2018
 

Nice buying experience from initial inquiry to negotiations to finalizing the purchase. Emily Shaub was very knowlegibile about about all the features on the Mazda CX-5.

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Google Apr 17, 2018
 

Had a great car buying experience.

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Facebook Apr 13, 2018
 
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Cars Mar 12, 2018
 

This is an excellent dealership, filled with knowledgeable and engaging people. Everyone was most helpful in showing me and my wife the car and working out the financing.

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Google Mar 10, 2018
 
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Yelp Feb 9, 2018
 

I went into Lancaster Mazda last summer while on a weekend trip just to check out the Mazda 3. I was greeted by a very polite salesman and promptly offered a test drive. The salesperson spent over an hour answering all my questions knowing I wasn't ready to purchase. At the end of my visit I told him that when I was ready to purchase i would drive the 150 miles back to Lancaster and buy my car. I've purchased many vehicles over the years and never enjoyed the process. I decided I was ready to buy and went into a few dealers in NEPA close to my home, but got the usual runaround, pressure, pricing nonsense that usually comes with purchasing a new vehicle. I called Lancaster Mazda, told them exactly what i wanted, got an instant quote, great incentive, and picked my car up 3 days later. I got there at 9:30 am and was out by 10:45. The staff was again, incredible, courteous and kind. They answered all my questions and sent me on my way. JR was great at what he does, funny, pleasant and an all around great guy. Finance department was quick and again, a pleasure to deal with. Rick Reagan took my initial call and saw to it that everything was in place when I got there. So thank you all for a great experience, a great car and a great 150 mile ride home!  Well worth the trip!  And to the guy with the Eagle jersey on...well good luck with that!  Thank you all!*Update* I received follow up emails from the GM, Owner and JR to thank me for my purchase and to see if I needed assistance with anything. I had a few questions and emailed JR after hours and got an immediate response to my questions. I had no issues with follow up, and feel my transaction was flawless!  Thanks again to everyone at Lancaster Mazda!

Read at Yelp

Google logo
Google Feb 9, 2018
 

I went into Lancaster Mazda last summer while on a weekend trip just to check out the Mazda 3. I was greeted by a very polite salesman and promptly offered a test drive. The salesperson spent over an hour answering all my questions knowing I wasn't ready to purchase. At the end of my visit I told him that when I was ready to purchase i would drive the 150 miles back to Lancaster and buy my car. I've purchased many vehicles over the years and never enjoyed the process. I decided I was ready to buy and went into a few dealers in NEPA close to my home, but got the usual runaround, pressure, pricing nonsense that usually comes with purchasing a new vehicle. I called Lancaster Mazda, told them exactly what i wanted, got an instant quote, great incentive, and picked my car up 3 days later. I got there at 9:30 am and was out by 10:45. The staff was again, incredible, courteous and kind. They answered all my questions and sent me on my way. JR was great at what he does, funny, pleasant and an all around great guy. Finance department was quick and again, a pleasure to deal with. Rick Reagan took my initial call and saw to it that everything was in place when I got there. So thank you all for a great experience, a great car and a great 150 mile ride home! Well worth the trip! And to the guy with the Eagle jersey on...well good luck with that! Thank you all!*Update* I received follow up emails from the GM, Owner and JR to thank me for my purchase and to see if I needed assistance with anything. I had a few questions and emailed JR after hours and got an immediate response to my questions. I had no issues with follow up, and feel my transaction was flawless! Thanks again to everyone at Lancaster Mazda!

Read at Google

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Facebook Feb 5, 2018
 
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Google Jan 24, 2018
 

Great service department

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