Customer Testimonials

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DealerRater Jun 19, 2021

After visiting two other Mazda dealerships with bad experiences almost gave up in the search to find a Cx-30. Called in and spoke to Nate, wanted to make sure the vehicle was there before driving an hour to Lancaster. As soon as we spoke to him I could tell we were going to have a great experience just from the phone call. He was quick, courteous and professional. We stopped in took a test drive (he has the MOST knowledge about the Mazda line of anyone I have talked to) told them what I wanted for my trade. Came back ...

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DealerRater Aug 26, 2020

I purchased by 2017 CX-5 Grand touring from this dealership recently after seeing a listing for the car online. I was able to quickly schedule a time to come in and test drive. I worked with Taylor. She was very knowledgeable and wasn't pushy at all. Any questions I had that she didn't know the answer to, she followed up with me expediently. I can't say the same of other dealers I worked with. Their counter offer to my original offer was reasonable and I feel I got a good price for my vehicle. I also had asked ...

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DealerRater Jan 9, 2020

Lancaster Mazda Service is the best. Just recently, my son Ryan's Mazda 3 brokedown, and was disabled due to battery and drive belts. AAA towed the car to Lancaster Mazda at night. The next day, I worked with Jeff and Todd, and they were amazing. They got the car in that day, a busy Friday, and had it fixed and ready to be picked up at the end of the day. Ryan was then able to make it to work on Saturday. I have never been disappointed by Lancaster Mazda, they are awesome, and Jeff and Todd are Saints. They ...

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DealerRater Oct 23, 2018

I stopped in the Lancaster Mazda service department on 22 Oct 18. I had an issue with my console lights not working which I felt uncomfortable driving my car with issue. I asked Tod if he could let me know if I needed a fuse replaced or needed to leave my car. He was so nice and said he would come right out and see if he could easily fix it. I recently had my car battery replaced. He was able to see that my car settings went back to auto settings when battery was replaced. He changed the lighting settings to ...

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DealerRater Jul 30, 2015

After hitting a deer, my Mazda 6 had electrical problems that nobody could solve. Nick at Lancaster Mazda found and fixed the problem, held to a very low initial estimate even though he must have put in a lot of hours, and kept my wife and I informed of the situation every step of the way. I would highly recommend Lancaster Mazda if you need service!

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